Driving Best-in-Class Customer Experience Today To Secure The Customer Of Tomorrow

The Customer Experience Exchange is the leading networking event for Customer Experience decision makers across Europe. The popular format brings together 80 C-level & VPs/Directors of Customer Experience, Marketing and eCommerce from Fortune 500 companies to meet, discuss and share best practice to improve the future of Customer Experience.

Alongside cutting edge and interactive agenda sessions, attendees will have the exclusive opportunity to meet with innovative, future thinking customer experience solution providers.

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2016 Featured Speakers

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Leading in Uncertain Times

Discover how insights are turned into actions through a range of case studies from Fortune 500 companies in Europe

Look Beyond Traditional Boundaries

Stay competitive and stay ahead by examining the latest CX technology innovations

Upskill Your Frontline into Leadership Positions

Deliver to all customer segments; predicting and adapting to the changing behaviours of Generation Y while becoming more personalised in your CX strategy

Towards Outcome Centric Measurement

Engage employees to deliver positive and emotionally engaging experiences and use technology to compliment the brand values within

The series of Customer Experience events have become the place to be for combining networking, learning and benchmarking.

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