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Meet the Speakers

Chairman


Andrew Stothert
Andrew Stothert
Co-Founder and CEO
Brand Vista
Gary Moss
Gary Moss
Co-Founder and Chairman
Brand Vista

2016 Speakers


Declan Collier
Declan Collier
CEO
London City Airport
Jean-Noël Troubat
Jean-Noël Troubat
Chief Customer Experience & Digital Officer
BNP Paribas Cardif
Carine Weill
Carine Weill
Chief Multichannel Marketing Officer
AXA France
Erik Vercouteren
Erik Vercouteren
EVP Customer Experience
KPN
Berhanou Gebre
Berhanou Gebre
VP Digital Customer Experience / Business Owner for Customer Care Excellenc
Schneider Electric
Remy Merckx
Remy Merckx
VP Marketing
Carlson Rezidor Hotel Group
Caroline Thomas
Caroline Thomas
Director, Barclaycard Future Payments
Barclays
Rod Coleman
Rod Coleman
European Director of Customer Experience
Liberty Global
Marc McNeill
Marc McNeill
Customer Experience & Operations Director
Auto Trader UK Limited
Javier Fernández Andrino
Javier Fernández Andrino
International Marketing and Luxury Strategy Director
El Corte Inglés
Andius Teijgeler
Andius Teijgeler
Director of Customer Experience
ABN AMRO Bank NV
Matthieu Rinville
Matthieu Rinville
Worldwide Retail Client and Performance Director
Moncler
Mark Harrison
Mark Harrison
GM Customer Excellence
Shell
Paul Sands
Paul Sands
Director of Retail Development and Customer Experience
Bang & Olufsen
Peter Wilson
Peter Wilson
Director & Practice Leader Customer Analytics EMEA
Verint
Nan Russell
Nan Russell
Head of Global Centre of Excellence
InMoment
Chris Brown
Chris Brown
Director, Customer Experience Management
Confirmit
Christoph Neut
Christoph Neut
VP EMEA
Sparkcentral
Qaalfa Dibeehi
Qaalfa Dibeehi
Vice President of Forrester's Customer Experience Consulting Practice EMEA
Forrester
Anaal Patel
Anaal Patel
Head of Product Marketing
Sparkcentral
Dirk Stuip
Dirk Stuip
Commercial Director
CX Company